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Support

Couple Vault is a private app for two people to keep their places, plans, dates, lists and secrets in one shared home.

Need help? Write to help@venturereturns.com. Tell us which device you use and what you tried. Do not send passwords, codes or the contents of your vault.

Delete your account

  1. Open the Us tab.
  2. Go to Your data.
  3. Tap Delete account, then confirm.

This erases your account on our server and the data on your device. It cannot be undone. Your partner keeps the shared items that already synced to their phone. The Privacy Policy lists exactly what we delete.

Deleting your account does not cancel an App Store subscription. Cancel the subscription first (next section) so Apple stops billing you.

Cancel a subscription

Bought in the iPhone app (App Store). Apple manages the subscription, so you cancel it in iOS:

  1. Open Settings on your iPhone.
  2. Tap your name, then Subscriptions.
  3. Choose Couple Vault Plus, then Cancel Subscription.

Plus stays on until the end of the period you already paid for. For a refund of an App Store purchase, use reportaproblem.apple.com. Apple decides those requests.

Bought on the web. Open the Us tab, find the Plus card and tap Cancel renewal. Only the person who pays can cancel. The Terms explain renewal and refunds.

Export your data

  1. Open the Us tab.
  2. Go to Your data.
  3. Tap Export everything.

You get your data in open formats: Markdown notes plus your decrypted files.

More information

Who we are

Couple Vault is operated by Venture Returns LLC, a Missouri limited liability company.

Venture Returns LLC
117 S. Lexington St., Ste. 100
Harrisonville, MO 64701, USA
help@venturereturns.com

© 2026 Venture Returns LLC. All rights reserved.